At APLEXA MULTITRADE PRIVATE LIMITED, we are committed to delivering your orders quickly, safely, and efficiently across India.

1. Delivery Coverage

• We deliver products across India through trusted courier and logistics partners.

• Delivery availability may vary depending on your location.

2. Order Processing Time

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

3. Estimated Delivery Time

• Metro Cities: 3–5 business days

• Other Cities & Towns: 5–7 business days

• Delivery timelines may vary due to external factors such as weather, logistics delays, or remote locations.

4. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout.

• Free shipping may be available on selected products or promotional offers.

5. Order Tracking

• Once your order is shipped, you will receive a tracking ID via SMS or email.

• You can track your order status in real-time through the courier partner’s website.

6. Delivery Attempts

• Our delivery partners will attempt delivery 2–3 times.

• If the delivery fails due to incorrect address or unavailability, the order may be returned.

7. Delays in Delivery

While we strive for timely delivery, delays may occur due to:

• Natural disasters or unforeseen circumstances

• Courier partner delays

• Incorrect shipping details provided by the customer

We appreciate your patience in such situations.

8. Damaged or Missing Items

• If you receive a damaged or incorrect product, please report it within 48 hours of delivery.

• Share photos/videos as proof for quick resolution.

9. Contact Us

For delivery-related queries, please contact:

APLEXA MULTITRADE PRIVATE LIMITED
201/Floor 2, Gurukripa, Kazi Sayed Street,
Mumbai, Maharashtra – 400003
📞 +91 8529802697