Terms & Conditions

Terms & Conditions

Welcome to APLEXA MULTITRADE PRIVATE LIMITED. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase.

1. General

  • These Terms & Conditions govern your use of our website and services.

  • By using our platform, you confirm that you are at least 18 years old or using it under parental supervision.

  • We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Services

  • We deal in Electric Items, Clothing, Footwear, and daily-use products.

  • All product descriptions, images, and prices are subject to change without notice.

  • We strive for accuracy but do not guarantee that product descriptions or other content are error-free.

3. Pricing & Payments

  • All prices are listed in INR (₹) and include applicable taxes unless stated otherwise.

  • We accept payments via secure payment gateways including debit/credit cards, UPI, net banking, and COD (where available).

  • We reserve the right to cancel any order due to pricing errors or suspected fraudulent activity.

4. Order Acceptance & Cancellation

  • Orders are confirmed only after successful payment (except COD orders).

  • We reserve the right to refuse or cancel any order at our discretion.

  • Customers may cancel orders only before dispatch.

5. Shipping & Delivery

  • We aim to deliver products within the estimated time; however, delays may occur due to unforeseen circumstances.

  • We are not liable for delays caused by courier partners or external factors.

6. Returns, Refunds & Exchanges

  • Returns and refunds are subject to our Return & Refund Policy.

  • We reserve the right to approve or reject return requests based on product condition and policy compliance.

7. User Responsibilities

  • You agree to provide accurate and complete information while placing orders.

  • You shall not misuse the website or engage in fraudulent activities.

  • Any misuse may lead to account suspension or legal action.

8. Intellectual Property

  • All content on this website (logos, images, text, design) is the property of APLEXA MULTITRADE PRIVATE LIMITED.

  • Unauthorized use or reproduction is strictly prohibited.

9. Limitation of Liability

  • We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our liability is limited to the value of the purchased product.

10. Privacy

  • Your use of our website is also governed by our Privacy Policy.

11. Governing Law

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes shall be subject to the jurisdiction of courts in Mumbai, Maharashtra.

12. Contact Us

For any questions regarding these Terms & Conditions, please contact:

APLEXA MULTITRADE PRIVATE LIMITED
201/Floor 2, Gurukripa, Kazi Sayed Street,
Mumbai, Maharashtra – 400003
📞 +91 8529802697